Frequently asked questions about ServiceInvoice

Everything you might want to know before you start. Still stuck? Get in touch.

Is ServiceInvoice free to use?

Yes. You can create an account, add customers, log work, and send invoices on the free plan without entering a card. The Pro plan removes the limits and adds your own branding when you outgrow it.

What’s the difference between the Free and Pro plans?

The free plan covers up to 10 customers and 25 invoices and stamps invoices with ServiceInvoice branding. Pro gives you unlimited customers and invoices and your own logo on invoices with no ServiceInvoice branding, for $9/month.

Do I need to install anything?

No. ServiceInvoice runs in any modern web browser on your phone, tablet, or laptop. There’s nothing to download or update, and you can raise an invoice on site and email the PDF before you leave.

Does ServiceInvoice handle VAT and tax?

Yes. Tax is calculated automatically and shown as its own line on the invoice. If you’re VAT-registered you can show VAT clearly; if you’re not, you simply leave it off.

Can I put my own logo on invoices?

Custom branding with your logo is included on the Pro plan, so every invoice matches the rest of your business. On the free plan invoices carry ServiceInvoice branding.

Does ServiceInvoice collect payment from my customers?

No. ServiceInvoice produces the invoice with your own payment details on it. Your customers pay you directly by whatever method you offer. We don’t sit between you and your customer’s money.

Is my data safe?

Your customers, jobs, and invoices are stored privately to your account and are only accessible after you sign in. Because nothing lives solely on one phone, you won’t lose your records if a device is lost or wiped.

What kinds of businesses is it for?

Any service or trade business that books jobs and sends invoices: handymen, electricians, plumbers, HVAC engineers, cleaners, landscapers, painters, carpenters, roofers, flooring fitters, pest control, and more.

Can I cancel or downgrade at any time?

Yes. You can stay on the free plan for as long as you like, and Pro has no long-term contract. If you have a question about your account, just get in touch.

How do I get help?

Email us at serviceinvoice.site@protonmail.com and we’ll get back to you.