Turn diagnostic call-outs into paid invoices, not chased ones
A diagnostic visit, a part on order, and a second visit to fit it — appliance repair often means two trips before you get paid for one job. ServiceInvoice keeps each appliance's fault history on file and links both visits to a single invoice, so nothing gets billed twice or missed.
No credit card required to start.
From first call-out to final invoice
For sole engineers and small repair firms juggling diagnostics, parts orders, and warranty returns.
Appliance history, not just customer history
Make, model, fault reported, and what was fixed last time, saved against the customer so a callback does not start from zero.
Diagnostics and follow-up repairs
Log the diagnostic visit, note which part is on order, then log the return visit to fit it — both tie back to the same job when it is time to invoice.
Parts and labour, split out clearly
Call-out fee, parts fitted, and labour time listed as separate lines, with tax applied automatically and invoice numbers in sequence.
Keep tabs on jobs waiting for a part
A filtered view shows which repairs are still waiting on a second visit or an invoice, so an ordered part does not sit forgotten while you are out on the next call.
Two visits, one invoice
Charge the diagnostic call-out up front if you need to, then add the part and labour once the repair is done — everything lines up under the same job, so the customer gets one clear invoice instead of two confusing ones.
Appliance repair overlaps with other call-out trades ServiceInvoice supports. For general repair and handyman work, see handyman business software or, if you also take on HVAC jobs, check HVAC businesses.
From job to paid in four steps
- 1
Add the customer and log the work as you go: the call-out, parts, and labour as separate line items.
- 2
Mark the job complete and generate an invoice with one click.
- 3
Send the branded PDF to your customer with clear totals and payment terms.
- 4
Track unpaid invoices from your dashboard and follow up before they slip.